News: When asking for support, it helps us and you, if you read the Posting Guidelines

Login  |  Register
HTML5 Icon HTML5 Icon
TP on Social Media
Welcome, Guest. Please login or register.
Did you miss your activation email?

June 24, 2019, 06:26:23 AM

Login with username, password and session length

Recent

Members
Stats
  • Total Posts: 188454
  • Total Topics: 20728
  • Online Today: 39
  • Online Ever: 629
  • (November 08, 2018, 01:36:54 PM)
Users Online
Users: 1
Guests: 10
Total: 11

Author Topic: install from backup not working  (Read 1198 times)

0 Members and 1 Guest are viewing this topic.

Offline ~FS~grizz

  • Jr. Member
  • **
  • Posts: 33
install from backup not working
« on: August 24, 2018, 01:07:32 PM »
SMF 2.0.15 and TinyPortal 1.3

background:
downgraded hosting service, was told need to move to different server and backup my data for transfer.
backed up database using MyPHPAdmin, used Installatron to backup website
imported database, uploaded zipfile of website backup and extracted

Chrome: blank white page,
Firefox: blank white page,
Android: blank white page,
Edge: This content can’t be shown in a frame
There is supposed to be some content here, but the publisher doesn’t allow it to be displayed in a frame. This is to help protect the security of any information you might enter into this site.
Try this
Open this in a new window

When I open in a new window, the site displays but very slowly....this website worked when I created backup.
So far I only see that it has something to do with frames and exploring fresh installs with Installatron it seems that by default, backup with Installatron may not have contained all files in folder.

My webhost has no idea and thinks this is SMF or TinyPortal problem....I will post this same at SMF.

Offline @rjen

  • Support Team
  • *
  • Posts: 1678
    • FJR-club Nederland
Re: install from backup not working
« Reply #1 on: August 24, 2018, 01:38:17 PM »
My first suggestion would be core SMF install (or server settings) and not TP.

A link to the forum might be helpful?
Running TP1.6.3 on SMF2.0 at: www.fjr-club.nl

Testing TP on SMF2.0
Testing TP on SMF2.1 RC2
Want to check what php version I am testing on? See: PHP Info

Offline ~FS~grizz

  • Jr. Member
  • **
  • Posts: 33
Re: install from backup not working
« Reply #2 on: August 24, 2018, 02:46:17 PM »
fsclan.org

I have it in maintenance mode and like I said, white screen on all browsers except Edge, comes with prompt to open in new window.
All references to that online are not good and not very helpful, especially considering this worked before backup

Offline illori

  • Administrator
  • *
  • Posts: 2050
Re: install from backup not working
« Reply #3 on: August 24, 2018, 04:16:49 PM »
Code: [Select]
<frame src="http://www.nativespirits.ca/FS-main/" frameborder="0"> for security SMF does not show in frames, remove the frame and it will work fine.

Offline ~FS~grizz

  • Jr. Member
  • **
  • Posts: 33
Re: install from backup not working
« Reply #4 on: August 24, 2018, 04:29:11 PM »
Thanks, I will look for that - any idea what file it is in?
I downloaded and searched index.php

Offline illori

  • Administrator
  • *
  • Posts: 2050
Re: install from backup not working
« Reply #5 on: August 24, 2018, 04:31:03 PM »
most likely index.php or index.html in the main folder of your website. this is not related to your forum files. i would recommend removing that page completely and putting in an .htaccess redirect to your forum, or move the forum to the main folder and fix your paths.