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HELP Please - Tiny Portal admin not working

Started by genieuk, November 04, 2008, 11:58:16 PM

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genieuk

Hello,

Please help me. I installed Tiny Portal 1.0.6 Beta 2, it shows on homepage like normal and my website is fine but when i press on any of the links in admin to access different areas of tiny portal i get:



500 Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, private@private.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2 Server at www.foreverlastingfriends.com Port 80

I am running SMF 1.1.6, heavily modded, it failed on help.template. which i know the reason for this as i got a new help page mod so not worried about that.

Can someone please tell me why i get this error when trying to access the tiny portal links in admin?

Mathew

genieuk

anyone please?

I cannot access the documentation etc on Tiny Portal to look for help as it gives me an error.

Thank you,
Mathew

G6Cad

Please read out posting guide
Please read the Posting Guidelines.html

One thing we have in there are "please dont bump a post with in 24 hours"

Set your permissions on the settings.php file to 644 and see if it help you ( you need to do this manually through FTP )

genieuk

Hi,

Sorry.

I tried that and no luck.

I have tried both tiny portal 1.05 and latest version 1.0.6 and same problem. On my test website it works great on my main website it does not.

Everything the whole site works and tiny portal shows as it should but when i click on tiny portal links in admin i get that error.

Thank you,
Mathew

G6Cad

The error you say you have indicate us a server settings issue.

Can you contact your host and ask them to check this for you, i had a similar error on my host when they upgraded PHP to 2.0.10
To get passed the error, i needed to set the settings.php and index.php to 644 fo the site to open up.
And if you have your forum in a subfolder and not in your root folder, the forum folder itself needs to be set to atleast 755 or 777

I cant say ot's the same with yours, but ask your host why you have this error and see what they have to say

genieuk

Quote from: G6 on November 05, 2008, 02:15:54 PM
The error you say you have indicate us a server settings issue.

Can you contact your host and ask them to check this for you, i had a similar error on my host when they upgraded PHP to 2.0.10
To get passed the error, i needed to set the settings.php and index.php to 644 fo the site to open up.
And if you have your forum in a subfolder and not in your root folder, the forum folder itself needs to be set to atleast 755 or 777

I cant say ot's the same with yours, but ask your host why you have this error and see what they have to say

Hi,

It is not an host issue as it is working rite now on my test website.

My forum is not in a subfolder and i have changed all the tiny portal files to 755, 777, and 644 with no luck they are the same chmod settings as on test website.

Thank you,
Mathew

IchBin

A 500 error indicates some type of permission problem. Whether that be file permissions, or just restrictions placed on your php configuration, we cannot tell. You'll need to compare your test site to your other site to see why its having this problem. There is not much we can do without being the server admins.

G6Cad

I have 2 sites on one domain, one of them were a sub folder of my main site.
My mainsite worked fine, my subsite did not until IchBin went in and changed the permissions to the correct one for it to show up.
So indeed a server configuration issue.

genieuk

Ok thanks will contact host and see what he says, will let you know.

Mathew

genieuk

mmm,

My host said there is nothing wrong there end as must be related to the mod.

Doh! i really want this mod, maybe someone can install it for me ? or something

Mathew

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