Help! Just upgraded SMF and TP and now getting Error

[DonaldDasher]

OK, I've just about fixed SMF - and I'll then again attempt to re-install TP.

If I want my TP home page (index.php) in the root folder, how would I install TP to do this?

[Ken.]

OK, I've just about fixed SMF - and I'll then again attempt to re-install TP.

If I want my TP home page (index.php) in the root folder, how would I install TP to do this?

Your TP pages are part of SMF because TP is installed into SMF and not along side of it, so for an install of SMF/TP it's all in the same folder. (it can't work any other way.)

[DonaldDasher]

So I always have to have my own site index page?

[DonaldDasher]

OK, I'm trying to select the TP folder in the SMF - Admin - Browse Packages but I'm unable to actually select the folder itself - so do i select all the files within the folder instead?

[Ken.]

If you would like to give me a temp admin login I'll take a look at what you have, if so send it to me by PM.

[Ken.]

When going through the install process one of the first things that needs to be done is make a backup in case something goes wrong. When I try to do a backup using your SMF maintenance control panel it throws an error, "Error 500 - Internal server error"

See if you can do a backup of your db and let me know when it's finished.
... the TP package has been loaded into your SMF Package Manager but please do not try to install it until we have resolved the backup issue.

[DonaldDasher]

OK, I'll need to contact One and One, the hosting company.

[DonaldDasher]

I can access MySQL via the hosting company's control panel but I'm not sure how to back up the database.

[Ken.]

OK, I'll need to contact One and One, the hosting company.

[rant]
There's our problem! 
One of the worlds worst hosting companies!
[/rant]

OK, here's what you will end up needing to do:
Go into your 1and1 control panel and do a backup using your "phpMyAdmin" controls.
If you aren't sure about how to do that let us know before you try it.

[Ken.]

I can access MySQL via the hosting company's control panel but I'm not sure how to back up the database.

Here's a simple instruction for the process:
http://www.webhostingtalk.com/showthread.php?t=518963