I've asked this in the SMF support forum and am getting some serious support... but I thought I'd add a revised query here in case there is some issue that might be looked at as a possible cause of my problem.
Basically, my site isn't able to post messages quickly. In fact it usually takes in the region of 64 seconds for new messages to leave member's desks and be visible to others.
For a couple of years the site worked well enough, but I recently updated both TP and SMF (to 1.1.9) and since then the posting speed has slowed and it's now driving people crazy.
Initially I thought it might be the server but I've nagged the hosting service who say the server is experiencing heavy loads but nothing that would cause a tiny site such as ours to experience such delays... therefore (they say) it must be software.
I've removed every installed mod except TP and I really do *not* want to lose the added functionality.
Wondering really if anyone else has has a similar experience and if so how did they fix it.
Also wondering if I uninstalled TP to see if it made a difference would it pick up the old settings and dats (e.g. shouts) when I reinstalled it??
=============
url: http:/australianopinion.com
TP: v1.0 beta 3 Ã,© Bloc
SMH: 1.1.9
not sure what could be causing this welshdog! the page loads are fast from here in the UK, do you have any rss feeds running at all, or any other code added to your themes, does this happen with the default theme?
not saying I can help, just trying to look at possible solutions
Quote from: Lesmondâ„¢ on July 02, 2009, 12:57:52 AM
not sure what could be causing this welshdog! the page loads are fast from here in the UK, do you have any rss feeds running at all, or any other code added to your themes, does this happen with the default theme?
not saying I can help, just trying to look at possible solutions
There's nothing obvious that could be causing the problems as far as anyone can tell. We've a small membership... 82... with only a dozen or so active and even then we don't post much really. Very few images in posts... no excessive overheads as far as I can tell... and most of us use the default theme.
It just started to take 64 seconds to send messages after the upgrade. :)
Quote
Also wondering if I uninstalled TP to see if it made a difference would it pick up the old settings and dats (e.g. shouts) when I reinstalled it?
It should. The settings and data are stored in the database and uninstalling doesn't touch the database. However, I would make a backup of both the settings.php file and the database before uninstalling, just to be on the safe side.
The only time I've had problems with slowness is when I was using a reseller type hosting company.
Quote from: JPDeni on July 02, 2009, 01:27:25 AM
Quote
Also wondering if I uninstalled TP to see if it made a difference would it pick up the old settings and dats (e.g. shouts) when I reinstalled it?
It should. The settings and data are stored in the database and uninstalling doesn't touch the database. However, I would make a backup of both the settings.php file and the database before uninstalling, just to be on the safe side.
The only time I've had problems with slowness is when I was using a reseller type hosting company.
Thanks - if push comes to shove I'll give an uninstall a go and see if speed improves. If it does it might help sort out what's going on.
As for the reseller comment... the site *
is* on my own reseller account but I have Gb's of capacity spare
(both space and bandwidth) so I couldn't see such a small site being a problem. Having said that, the last time I looked the server was running at 94.5% capacity.
The hosts suggested I rent/buy a dedicated server but I don't have the technical ability to be able to run a server on my own... and I'm told costs are prohibitive.
Actually, I used the wrong word. I meant an *overseller* company, not a reseller. Sorry. I had slowness problems when I was at Dreamhost and at HostMonster.
Narrowing down the problem is a good way to go and there really isn't any other way to narrow it down than to start uninstalling and see what happens.
Keep in mind bandwidth and space you pay for is not "reserved" or in any way set aside for you... If you are paying for, say 600gb, that only means you can use that much without paying more. The extra space and bandwidth is pooled amongst all the customers who happen to be on that equipment. So the fact that your site is small and doesn't get much traffic is irrelevant. If there are many, or some large sites bogging the server or connection down, yours will bog too. This is the nature of sharing. Some hosts run better than others, but they are all there to make a buck and more hardware cost money. Keep complaining, or switch hosts. There's nothing wrong with your software. If you are clean, that is. Check your files and make sure you didn't get hacked. (search: "krisbarteo" on SMF.)
Quote from: WillyP on July 02, 2009, 02:37:17 AM
Keep in mind bandwidth and space you pay for is not "reserved" or in any way set aside for you... If you are paying for, say 600gb, that only means you can use that much without paying more. The extra space and bandwidth is pooled amongst all the customers who happen to be on that equipment. So the fact that your site is small and doesn't get much traffic is irrelevant. If there are many, or some large sites bogging the server or connection down, yours will bog too. This is the nature of sharing. Some hosts run better than others, but they are all there to make a buck and more hardware cost money. Keep complaining, or switch hosts. There's nothing wrong with your software. If you are clean, that is. Check your files and make sure you didn't get hacked. (search: "krisbarteo" on SMF.)
Perhaps I should also add that of the 20+ domains/sites in the account this is the only one that shows any excessive lag. There are two other
(also small) forums and they all post within 5 seconds.
One of them is a 'plain' SMF 1.1.9 install but the other is a similar SMF + TP install. Just for info I 'timed' posting on a sister forum
(www.gastricbandits.com) and it took just 2 seconds whilst the wwwaustralianopinion.com install still takes over a minute!
I just looked at your site for the first time and it loads very fast for a guest ...
Page created in 0.129 seconds with 26 queries.
Do you have any blocks of anything else that are shown to members but not to guests that might be causing a slowdown like you are describing?
ZarPrime
Quote from: ZarPrime on July 02, 2009, 05:08:13 AM
I just looked at your site for the first time and it loads very fast for a guest ...
Page created in 0.129 seconds with 26 queries.
Do you have any blocks of anything else that are shown to members but not to guests that might be causing a slowdown like you are describing?
ZarPrime
I've looked thru the SMF site for possible causes and I can't think of anything. Any suggestions?? :)
Navigating the site, using the Shoutbox etc are all fine. Even writing edits to messages is fast... it's just *
new* messages that are taking the time.
1. Browse to your Admin/Maintenance/Forum maintenance and there you optimize the tables and do the rest of the maintenance steps.
See if it helps with the posting new post issue.
If not.
2. Open your PHPMyadmin and do a repair of the database and then optimize it from there to.
3. The theme you use ? is it updated? And does it have fresh files ? You wrote you uninstalled mods from it so perhaps the theme have old mod code left that create loading issues.
If that doesent help, you need to answer our questions about your portal content.
Blocks, articles, rss feeds etc thats visible only to registerd members.
As a guest the site loads fine.
Quote from: G6 on July 02, 2009, 11:04:10 AM
1. Browse to your Admin/Maintenance/Forum maintenance and there you optimize the tables and do the rest of the maintenance steps.
See if it helps with the posting new post issue.
If not.
2. Open your PHPMyadmin and do a repair of the database and then optimize it from there to.
3. The theme you use ? is it updated? And does it have fresh files ? You wrote you uninstalled mods from it so perhaps the theme have old mod code left that create loading issues.
If that doesent help, you need to answer our questions about your portal content.
Blocks, articles, rss feeds etc thats visible only to registerd members.
As a guest the site loads fine.
1. Ran all maintenance internal to program
2. Ran 'Repair' and 'Optimize' in phpMyAdmin
3. We use the SMF-default theme
(upgraded when 1.1.9 was installed)4. Not sure what 'content' you are looking for. We have no RSS feeds or articles and the blocks are all bog standard. There is only one 'hidden' board where the members go to slag each other off in private.
(It really is a very small boring little board). :)
Sadly there was no difference after the maintenance... still takes almost *
exactly* 64 seconds to post! Weird I call it.
I'll be quite happy to provide you with a 'test' account if you'd like a look around?? Or even a temporary Admin Account/Password! :)
All i can suggest is for you to upgrade/reinstall TP and make sure you have everything correctly done.
Quote from: G6 on July 02, 2009, 04:47:42 PM
All i can suggest is for you to upgrade/reinstall TP and make sure you have everything correctly done.
Ok... thanks for ther efforts... they're appreciated even if I couldn't resolve the problem :)
It's odd how the other forums using the same combination of TP and SMF and sitting alongside this one in my virtual space are as fast as ever yet this one simply isn't.
Final query... is it possible to 'rebuild' the site using with a full 'reinstall' of TP and SMF but still retaining the same data... if so... where can I find instructions
(I really am not very technical but can usually follow instructions slavishly) ??
Thanks again.
welshdog, this link will give you one way for doing it... see if this fits your needs.
http://docs.tinyportal.co.uk/index.php/topic,143.html
Quote from: Ken. on July 03, 2009, 12:30:55 AM
welshdog, this link will give you one way for doing it... see if this fits your needs.
http://docs.tinyportal.co.uk/index.php/topic,143.html
I might just try that. We own the 'alternative' domain www.australianopinion.com.au so I can actually try this out on an entirely different domain which if it works would have the added advantage of finally getting us 'recognised' as an Australian forum :)
Thanks for the link... looks like a stressful weekend ahead.
/me feels :uglystupid2:
There are approximately a 150 sites all using the same server you're on. So it could be that your server resources are maxed out. You can check that here: http://www.myipneighbors.com/
One thing that comes to mind, is turning of the hostname lookup. Admin > Features and Options > Layout and Options > Disable hostname lookups? yes please. :) I know this option has caused similar issues for people in the past.
Quote from: IchBinâ„¢ on July 03, 2009, 12:57:20 AMI know this option has caused similar issues for people in the past.
Tried that but it *
still* took 64 seconds to appear. :)
Oddly tho the system reports the following...
QuotePage created in 0.138 seconds with 43 queries.
... I wonder what it was doing for the other 63.9 seconds? :D
Just a hunch but...try posting something new but look at the status bar located at the bottom left of your browser. Check to see if a URL that stays there during the 64 seconds. That might tell you what is holding things up. My initial guess is the Google Ads cause they show nothing for me (a blank block) although everything else looks fine.
If you do not have the status bar enabled you should be able to view it via the "View" menu of your browser. You'll know if the status bar works if you hold the cursor over any link on any web page and it shows it in the status bar. ;)
Quote from: Skhilled on July 03, 2009, 06:21:04 AMMy initial guess is the Google Ads cause they show nothing for me (a blank block) although everything else looks fine.
Nice try... but when I tried in the status bar showed "Waiting for Australian Opinion' for the entire 64 seconds. :)
However I'm going to check the ads really are disabled
(just in case they are still active) and see if that has any effect.
Thanks.
Have you tried disabling all the blocks and stuff to see if any particular block is causing this?
I did a Firebug Net Monitor on your site and compared it with TP.net and my site (I haven't posted the data from my site, it's similar to TP's) We can use this to show what the load time of each element of a webpage is. I see a lot of: 304 Not Modified, errors.
I have removed a chunk of data, there's hundreds of elements for every complex website.
GET australianopinion.com
http://australianopinion.com/
200 OK
australianopinion.com
85 KB
3.01s
GET script.js?fin11
http://australianopinion.com/Themes/default/script.js?fin11
304 Not Modified
australianopinion.com
14 KB
186ms
GET reflection.js?fin11
http://australianopinion.com/Themes/default/reflection.js?fin11
304 Not Modified
australianopinion.com
6 KB
175ms
GET style.css?fin11
http://australianopinion.com/Themes/default/style.css?fin11
304 Not Modified
australianopinion.com
9 KB
112ms
GET print.css?fin11
http://australianopinion.com/Themes/default/print.css?fin11
304 Not Modified
australianopinion.com
60 B
142ms
GET TPShout.css.css?fin11
http://australianopinion.com/Themes/default/TPShout.css.css?fin11
404 Not Found
australianopinion.com
417 B
128ms
GET tp-style.css?fin11
http://australianopinion.com/Themes/default/tp-style.css?fin11
304 Not Modified
australianopinion.com
13 KB
170ms
GET mootools.js
http://australianopinion.com/tp-files/tp-plugins/javascript/mootools.js
304 Not Modified
australianopinion.com
65 KB
183ms
GET upshrink.gif
http://australianopinion.com/Themes/default/images/upshrink.gif
304 Not Modified
australianopinion.com
141 B
139ms
GET sha1.js
http://australianopinion.com/Themes/default/sha1.js
304 Not Modified
australianopinion.com
13 KB
// Removed a huge chunk of data here
226ms
76 requests
290 KB
(159 KB from cache)
4.71s
Compare with TinyPortal.net
GET index.php?action=forum
http://www.tinyportal.net/index.php?action=forum
200 OK
tinyportal.co.uk
15 KB
910ms
? script.js?fin11
http://www.tinyportal.net/Themes/default/script.js?fin11
tinyportal.co.uk
14 KB
? newstyle.css?fin11
http://www.tinyportal.net/Themes/bz29/newstyle.css?fin11
tinyportal.co.uk
22 KB
? print.css?fin11
http://www.tinyportal.net/Themes/default/print.css?fin11
tinyportal.co.uk
60 B
? full.css?fin11
http://www.tinyportal.net/Themes/bz29/css/full.css?fin11
tinyportal.co.uk
158 B
? 1600.css?fin11
http://www.tinyportal.net/Themes/bz29/css/1600.css?fin11
tinyportal.co.uk
57 B
? 1200.css?fin11
http://www.tinyportal.net/Themes/bz29/css/1200.css?fin11
tinyportal.co.uk
160 B
? 800.css?fin11
http://www.tinyportal.net/Themes/bz29/css/800.css?fin11
tinyportal.co.uk
181 B
GET TPShout.css?fin11
http://www.tinyportal.net/Themes/default/TPShout.css?fin11
200 OK
tinyportal.co.uk
128 B
216ms
? tp-style.css?fin11
http://www.tinyportal.net/Themes/default/tp-style.css?fin11
tinyportal.co.uk
12 KB
GET tp-style.css?fin11
http://www.tinyportal.net/Themes/bz29/tp-style.css?fin11
404 Not Found
tinyportal.co.uk
4 KB
219ms
? mootools.js
http://www.tinyportal.net/tp-files/tp-plugins/javascript/mootools.js
tinyportal.co.uk
65 KB
? styleswitch.js?fin11
http://www.tinyportal.net/Themes/bz29/javascript/styleswitch.js?fin11
tinyportal.co.uk
5 KB
GET TPcollapse.gif
http://www.tinyportal.net/Themes/bz29/images/tinyportal/TPcollapse.gif
200 OK
tinyportal.co.uk
148 B
// Removed a huge chunk of data here
200 OK
google-analytics.com
35 B
381ms
65 requests
146 KB
(0 B from cache)
3.64s
It might help if you could have a look at the data while making a post.
- What errors are in the logs? Both SMF's and the Server.
- Do you ever get redirected to a 403, 400 or any other 4XX error page while posting?
- Does the same thing happen with the Default Theme?
- Have you asked SMF for support? Posting in the forum is really their department.
You're welcome. If you have any delays with a page loading, that trick will usually tell you what is holding things up.
Quote from: Zetan on July 04, 2009, 07:14:11 AM
It might help if you could have a look at the data while making a post.
- What errors are in the logs? Both SMF's and the Server.
- Do you ever get redirected to a 403, 400 or any other 4XX error page while posting?
- Does the same thing happen with the Default Theme?
- Have you asked SMF for support? Posting in the forum is really their department.
Sorry to take so long responding... I came down with a bad cold so just gave up struggling for a couple of days! :)
I *
have* asked in the SMF forums and they seem as baffled as everyone else. We don't get any 4xx messages ever... occasionally the database throws a message that the s/w can't connect but we know that is a server issue which is quickly resolved.
The majority of us are using the default theme. Members can currently choose their own.. I just forced everyone to the default but it made no difference. :(
I had a look at the 'Forum Error Logs and I see 29 pages... with varied error messages such as :
Unable to load the 'main' template.
Copyright removed!!
Unable to load the 'wap2_tpdl_main' template.
Unable to verify referring url. Please go back and try again.
Undefined index: num_users_online_today
I've no idea what they means tho.
Actually... I've never seen a server log... and have no idea where to look for any. :)
On of the things that really rattles me is the sheer consistency of the delay. Regardless of time of day of size of post it *
always* takes 64 seconds. Is there *
anywhere* in the software where a posting delay might be set??
How do I look at the dat whilst making a post?
(nontechnical me gets a little lost sometimes)
The delay is probably due to something being read. Whatever it is, it is taking a long time to load. Like I said, I think it has something to do with the ads but if you have uninstalled it there still might be code left. You'll have to check and manually remove it all.
If you have it installed, it is possible that there might be duplicate code. You'll have to remove the extras, if any.
Quote from: Skhilled on July 06, 2009, 04:24:38 AM
The delay is probably due to something being read. Whatever it is, it is taking a long time to load. Like I said, I think it has something to do with the ads but if you have uninstalled it there still might be code left. You'll have to check and manually remove it all.
If you have it installed, it is possible that there might be duplicate code. You'll have to remove the extras, if any.
To be quite honest I think I've had enough. I'm seriously considering just abandoning the current configuration, rebuilding the forum on it's 'sister domain' and forcing everyone to rejoin if they wish.
I can open all the template files etc but I haven't a clue what to look for or how to fix it.
Added to which... I had a look at the instructions for cloning and I'm not sure I'm up to the job technically... tho obviously I'll try first. :)
For now I'm going to go away and create installs of SMF and TP then have a stab at shifting the database over... if it works great... if not... well the members are going to have to make the decisions for themselves. :D
Or you can do it the easy way. Backup your DB and any special files you wish to keep. Also, backup settings.php and settings.php.bak. You'll need those.
Download a copy of SMF upgrade for the version you are using. Upload all of the files. This will get rid of all mod code that was added to your smf files. You will keep all of your information since you will do nothing to the database.
Then you'll have to upload the 2 settings files and reinstall your mods and themes. This should get you to have a "new" site but with the same settings, blocks, users, pm's, etc.
You can follow along with my tutorial here but you'll want to start from the section:
"Now, you'll need to create your forum by following the instructions below:"
http://www.skhilled.com/docs/index.php?page=13
Quote from: Skhilled on July 06, 2009, 04:53:37 AM
Or you can do it the easy way. Backup your DB and any special files you wish to keep. Also, backup settings.php and settings.php.bak. You'll need those.
Download a copy of SMF upgrade for the version you are using. Upload all of the files. This will get rid of all mod code that was added to your smf files. You will keep all of your information since you will do nothing to the database.
Then you'll have to upload the 2 settings files and reinstall your mods and themes. This should get you to have a "new" site but with the same settings, blocks, users, pm's, etc.
Hmmm... that sounds like a winner! :)
I just told the membership I'd go off and rebuild but there's nothing to lose by trying this first.
Thanks.
I'll get back with some feedback as soon as :D
Good luck. :)
EDIT: You'll also want to make sure you get updated version for your mods before reinstalling them.
Quote from: Skhilled on July 06, 2009, 05:18:55 AM
Good luck. :)
Rofl... well that wasn't a good start. Tried to put the site into maintenance mode and broke it!! Erk... !! :(
Notice: Undefined variable: sourcedir in /home/austral/public_html/index.php on line 54
QuoteWarning: require_once(/QueryString.php) [function.require-once]: failed to open stream: No such file or directory in /home/austral/public_html/index.php on line 54
Fatal error: require_once() [function.require]: Failed opening required '/QueryString.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/austral/public_html/index.php on line 54
Looks like you are missing code somewhere.
Doesn't matter. When you redo it all the site will be down until you upload all of the files. Shouldn't take no more than 5-15 minutes depending on your net connection.
Quote from: Skhilled on July 06, 2009, 05:27:34 AM
Looks like you are missing code somewhere.
Doesn't matter. When you redo it all the site will be down until you upload all of the files. Shouldn't take no more than 5-15 minutes depending on your net connection.
Well yes and no.
I put the site into maintenance mode before saving the files... now looking at the FTP prog to be sure they still exist. Knowing *
my* luck I've screwed it :D
You only need to save your db, the setting files and any special images (logos and all), etc. You don't have to save the SMF files or any of the mod files. You are going to be reinstalling those.
Quote from: Skhilled on July 06, 2009, 05:39:26 AM
You only need to save your db, the setting files and any special images (logos and all), etc. You don't have to save the SMF files or any of the mod files. You are going to be reinstalling those.
As it happens both files are 0 bytes... but beforehand I'd done a full backup of the site. In theory I should be able to restore the site exactly as it was before I started... once I work out how to get the database to import the backup of course.
Even so... I have this feeling that curently all info in the old Settings.php file has gone.
Without the settings file will the member list
(and maybe the 'archive') is still going to appear? If so nothing else really matters much?
Should I go ahead and upload the upgrade regardless now??
Even if the files are 0 bytes, you can upload the old ones and run repair_setting.php when you are finished with everything. The setting files hold your db and site url info. Repair_settings.php will correct it if needed. It will also correct most of the url's on your site for SMF.
You member info such as, users, pm's messages, etc. are stored in the database. As long as you don't mess with it you will have the same info. ;)
Quote from: Skhilled on July 06, 2009, 05:57:25 AM
Even if the files are 0 bytes, you can upload the old ones and run repair_setting.php when you are finished with everything. The setting files hold your db and site url info. Repair_settings.php will correct it if needed. It will also correct most of the url's on your site for SMF.
You member info such as, users, pm's messages, etc. are stored in the database. As long as you don't mess with it you will have the same info. ;)
It's on its way up... but I can't admit to any kind of confidence. I don't think those files were copied properly. Too late now tho! :D
I've done this hundreds of times. I do it do my sites about every 3-6 months just to get rid of the junk and keep things running smoothly.
You should always backup your db once per week and always right before you install any mods or edit any code. The database is the heart of your forum. You lose that and you lose everything. SMF files, etc. can always be replaced but it is a lot harder to remember all of the posts, pm's, etc. that the database had in it.
Also keep copies of older database in case something goes wrong or it get corrupted. At least, you'll have something if you use an older one. You'll lose some info but it will be much better than losing everything.
Quote from: Skhilled on July 06, 2009, 06:10:02 AM
I've done this hundreds of times. I do it do my sites about every 3-6 months just to get rid of the junk and keep things running smoothly.
You should always backup your db once per week and always right before you install any mods or edit any code. The database is the heart of your forum. You lose that and you lose everything. SMF files, etc. can always be replaced but it is a lot harder to remember all of the posts, pm's, etc. that the database had in it.
The database will be ok
(I think) it's getting SMF to talk to it if it doesn't know it's there that might be the problem... but we'll see. Right now it's still uploading.
Actually *
had* I been doing regular backups of the files I might have had a version where it all worked properly... like I said tho too late now. Tho after 25 years playing with this stuff you'd have thought I'd have learned something so basic by now? :D
I've been messing with PC's for over 20 years and still screw up. We are humans and are prone to making mistakes. But the older you get, the harder it is to remember what mistakes you should not make. LMAO
Quote from: Skhilled on July 06, 2009, 06:20:39 AM
I've been messing with PC's for over 20 years and still screw up. We are humans and are prone to making mistakes. But the older you get, the harder it is to remember what mistakes you should not make. LMAO
I hear you!! :)
Even so it was only earlier this year that I finally sorted out a regular backup for my main machine despite losing countless HDD's over the years
(including 500Gb of photos - including all those of my daughter in her first 5 years). I signed up with Mozy for online backup. To date I've not needed to reinstall so I have *
no* idea what sort of issues might arise if I tried but at least it's all 'somewhere'... !
Sorry about your daughter's pics. I have kids too so I'm feeling you. I always back up images to dvd and even then copy those to new ones every year cause even those can go bad or get scratches or broken. Then backup software changes so having them on different formats is also good.
I have family images on dvd from photos I've retouched from the late 1800's. So, I always keep backup in case of a fire or something and keep backups at a relatives home just in case. Too much work involved in repairing torn, damaged and old photos to lose them. ;)
Quote from: Skhilled on July 06, 2009, 06:45:53 AM
Sorry about your daughter's pics. I have kids too so I'm feeling you. I always back up images to dvd and even then copy those to new ones every year cause even those can go bad or get scratches or broken. Then backup software changes so having them on different formats is also good.
I have family images on dvd from photos I've retouched from the late 1800's. So, I always keep backup in case of a fire or something and keep backups at a relatives home just in case. Too much work involved in repairing torn, damaged and old photos to lose them. ;)
This is why I liked the idea of the Mozy online backup. With me in Australia and the backup in the USA it'd take a nuclear war to lose them entirely... and if there was one I probably wouldn't be that worried anyway. :)
(files still uploading... will panic *after* I run the upgrade/install script) :)
I don't like online services cause after over 20 years on the net I've seen too many sites disappear over night.
Don't worry. Everything will be ok.
EDIT: I'm off to bed. Been up for a long time and need a few hours rest.
Quote from: Skhilled on July 06, 2009, 06:59:51 AM
I don't like online services cause after over 20 years on the net I've seen too many sites disappear over night.
Don't worry. Everything will be ok.
EDIT: I'm off to bed. Been up for a long time and need a few hours rest.
Damn... I got a blank page and was going to ask for more advice.
No worries.... have a good sleep. I'll go bang my head on the wall :D
A blank page for your site? Make sure all smf files are uploaded as well as the settings.php files. Then run repair_settings.php. you might also have to reset your directory/file permissions, depending on how your server is configured. If you are not sure what they should be set to then ask your hosting.
I'll be back in a few hours. I just need a nap. You can also check at smf arcade or click my sig.
Quote from: Skhilled on July 06, 2009, 07:54:40 AM
A blank page for your site? Make sure all smf files are uploaded as well as the settings.php files. Then run repair_settings.php. you might also have to reset your directory/file permissions, depending on how your server is configured.
I'll be back in a few hours. I just need a nap.
Heh... no worries... I'm still working thru it :)
Enjoy the break.
Thanks for the support btw - seriously it's much appreciated!!
I just edited my post. You can post any more problems here or at my site. Just click my sig.
Quote
As it happens both files are 0 byte
What's the status of your Disk Quota? The quota that is allocated with your subscription with your webhost? MB / GB ?
Quote from: Zetan on July 06, 2009, 07:58:28 AM
Quote
As it happens both files are 0 byte
What's the status of your Disk Quota? The quota that is allocated with your subscription with your webhost? MB / GB ?
Np problems with the host... it's on my own reseller package and I made sure the site has far more than enough space and bandwidth! :)
Oddly, when I run repair_settings.php I *
still* get a blank page... !! Now *
that* was unexpected!
Thought you'd gone to bed?? :D
Just woke up. Just checking though, the 0 byte file size was ringing a familiar bell.. been there, done that ;)
Quote from: Zetan on July 06, 2009, 08:04:41 AM
Just woke up. Just checking though, the 0 byte file size was ringing a familiar bell.. been there, done that ;)
rofl... without looking thought you were Skhilled coming back! :)
I have this feeling the site is buggered. The database is still there of course but without some way of linking software to data it's all a bit desperate... especially if repair_settings.php produces a blank page as well.
I don't suppose you have a nice simple solution by any chance??
I think Skhilled gave you the best solution, backup.. Blitz... Reinstalled, Import.
Quote from: Zetan on July 06, 2009, 08:12:15 AM
I think Skhilled gave you the best solution, backup.. Blitz... Reinstalled, Import.
I was afraid of that. :)
With blank pages popping up I have the feeling it's back to 'Plan A'... i.e. stuff the lot into the bin and start over with a new site. :)
The worst that can happen is the members lynch me... of course they have to *find* me first and I have a head start!! Haha!! :D
At least you have active members ;)
Quote from: Zetan on July 06, 2009, 08:27:24 AM
At least you have active members ;)
Oh yes... and if they weren't 'active' before they will be when they discover I wrecked the forum
(again).
Heh... bye for now... I'd better get rebuilding!
Quote from: welshdog on July 06, 2009, 08:31:38 AMHeh... bye for now... I'd better get rebuilding!
Just as a point of interest... I can't seem to write to the .htaccess file to create a 'redirect' - permissions are set to 777... yet it isn't writing
(or working).
Afaik the format between domain should be "Redirect /index.html http://australianopinion.com.au/forum/index.php" - any suggestions??
try 755. Some hosts wont allow 777
I'd also check with your host, make sure you have complete ownership of all the files, if you don't, you should have.
That's what I'm thinking. Tell them to chown and chmod your files for you.
Quote from: welshdog on July 06, 2009, 08:55:12 AM
Afaik the format between domain should be "Redirect /index.html http://australianopinion.com.au/forum/index.php" - any suggestions??
Why would it be html and not php?
You can set a redirect using cPanel or by creating a php file with code that will do it.
Looks like he may of gone for a new board from what I can see, not many posts thats I can see ::)
Did you ever look at your database to see if any queries were hanging while during the page load? In phpMyAdmin you can click the processes tab to see what queries are running at that time. Its shows you how long the query is running.
Quote from: Skhilled on July 06, 2009, 01:26:42 PM
That's what I'm thinking. Tell them to chown and chmod your files for you.
Quote from: welshdog on July 06, 2009, 08:55:12 AM
Afaik the format between domain should be "Redirect /index.html http://australianopinion.com.au/forum/index.php" - any suggestions??
Why would it be html and not php?
You can set a redirect using cPanel or by creating a php file with code that will do it.
The problem isn't that the file is wrong... more that for some reason .htaccess won't update.
It *
should* do it... so I'll call the hosting service support and ask them
As far as I know the server looks for an html index file first then php so when the browser sends it's request the server will look in the domain for index.html... when that happens the .htaccess redirects directly to the file you want loaded... which is index.php
I could be wrong of course but iirc it's always worked in the past... as long as the redirect command can be saved to the file. :)
Quote from: IchBinâ„¢ on July 06, 2009, 06:22:23 PM
Did you ever look at your database to see if any queries were hanging while during the page load? In phpMyAdmin you can click the processes tab to see what queries are running at that time. Its shows you how long the query is running.
Actually no... nobody suggested it until now :D
I suppose in theory the site is still there in the database if I could get the software to access it... but I'm a technical dyslexic which is why I have to keep asking daft questions.
As you saw tho in the end it was just taking up too much time so I rebuilt most of the site on the 'sister' domain and have left the members to sort themselves out. If I could get the redirect to work the remaining members would find the site easily enough and decide if they want to rejoin or not.
Thanks again everyone for the support... no doubt something else will crop up soon enough! :)
Good idea, Ich! ;)
Quote from: Skhilled on July 07, 2009, 02:20:41 PM
Good idea, Ich! ;)
It's all ok. Members seem happy enough with the 'new beginning'. Could have been worse :D
Thanks again guys!!
lol.. Wow, 7 pages of SMF support ::)
Quote from: Zetan on July 08, 2009, 09:43:07 AM
lol.. Wow, 7 pages of SMF support ::)
Well to be fair I was wondering if anyone else thought there might be a conflict somehow between SMF and TP... so I do have some sort of excuse :D
Honest... ! :D
Quote from: Zetan on July 08, 2009, 09:43:07 AM
lol.. Wow, 7 pages of SMF support ::)
Until we rule out that TP isn't actually causing the slowness. >:D
And did we come to any conclusion either way? ;)
Quote from: Zetan on July 08, 2009, 02:19:52 PMAnd did we come to any conclusion either way? ;)
Sadly no... my hamfisted attempts to clone/save/repair the thing ended by killing it before any conculsions could be reached. :)
Having said that I am still getting a few issues on the site one of which only appeared after installing TP. That one is the posting window having problems when messages are more than 11 - 13 lines long. It's not serious but it's an irritation. Basically when you try to type longer messages, the cursor stays in position... but the window position 'jumps' up a few lines.
And of course it could be caused by one of the other mods. Before I try to remedy it I should really uninstall the other mods one by one to check which is actually causing the problem... but I'm concerned if I do that I'll end up killing the site again. :buck2:
It might be resolved by increasing the size of the posting window but I've not yet found out where that's set. :D
Start by checking with the default theme and other browsers. If it's a problem with one of our themes or TP, please start a new topic :)
Quote from: Zetan on July 09, 2009, 07:03:40 AM
Start by checking with the default theme and other browsers. If it's a problem with one of our themes or TP, please start a new topic :)
Sorry to have taken so long to return with a resolution but even though *
my* site died... I figure you might come across the issues again and want to pass the 'solution' on to others if they report problems.
Firstly the site slowdown: Seems it *
was* caused by Askimet 1.1.1. After the demise of my site I passed the suggestion on to someone else with a similar problem. They uninstalled Askimet and everything returned to normal!! The issue was noted on my original thread in the SMF support forum in case anyone else needs a possible solution.
Secondly the 'jumping': This is *
entirely* an IE8 thing. Lord knows what was causing it but until they fix the browser the simplest solution is not to use it. :)
Yet again... thanks for the help. It's good to know you're all out there :)