Fatal Error after TP 0983 install

[G6Cad]

Yes, thats exactly what i think.

8mb of ram is more or less nothing to day, most servers run on 16 to 32mb

You have demands on a script to work in less whats defaults to day, so yes, i think both the server and the people behind it is crap. ( my personal thoughts )

You come in, through crap at our script cause it broke YOUR setup, and tell us WE create a poor mod.

1. TP is Beta, Beta software have issues
2. before you install, ou ALWAYS make backups ( your fault you missed that part )
3. Your server have 8mb ram limit = an old 386DX PC from around 1980

So very much, i think you should rethink what you demand and whine about, It's not our fault you broke your site, it's not our fault how your server is setup, it's not our fault you didnt read our docs before you used our mod, it's not our fault you didnt make backups, it's not our fault you missed using the search and investigated what you added to your site, you would have seen what we have said about 8mb ram limits on servers if you wanted to use our mods.

So again, blaming us and TP mod for your issues when you have it all written down everywhere on our forum is not a good thing, and I met you in th very same poor manor as you came in and gave yours to us.

[Ianedres]

At the risk of fueling the flames, I believe the solution (in the original post) was presented in the first three messages.

The generalized statement of having the 'same' problem and stating 'it screwed up my whole system' doesn't equate into TinyPortal being a failure anywhere, except for your experience. TP is well-supported and is, should you have read everything beforehand, still developmental with a very large installation base. There are numerous warnings about making backups of your database and files prior to any attempt at installation of any mods.

As you stated, you have decided to not use it, and thankfully you were able to restore your SMF installation.

[twistah]

You have demands on a script to work in less whats defaults to day, so yes, i think both the server and the people behind it is crap. ( my personal thoughts )

If that is a requirement then write it up as a requirement somewhere. I for one could not find it.
Or even, make a quick environment check during install to avoid this simple error. That you think users are "crap" because we cant mind read, well ...

You come in, through crap at our script cause it broke YOUR setup, and tell us WE create a poor mod.

1. TP is Beta, Beta software have issues
2. before you install, ou ALWAYS make backups ( your fault you missed that part )
3. Your server have 8mb ram limit = an old 386DX PC from around 1980

I never ment to throw crap. And I've never commented on TP itself. Because the installation failed. I just stated that the broken installation was a big issue for me. If I have offended anyone, then that is my mistake, sorry!
Yes I should have taken a backup. That was my bad. I had too much confidence in the SMF packaging system that have been able to roll back mods for years.

So very much, i think you should rethink what you demand and whine about, It's not our fault you broke your site, it's not our fault how your server is setup, it's not our fault you didnt read our docs before you used our mod, it's not our fault you didnt make backups, it's not our fault you missed using the search and investigated what you added to your site, you would have seen what we have said about 8mb ram limits on servers if you wanted to use our mods.

Right:
1. User issues equals "whine"?
2. I've never said you broke my site. TinyPortal installation broke my site. Regardless of me having a backup or not.
3. Where is the docs? The zip package have a link to a general SMF site. Where is the requirement list that states the memory settings?
4. I did use the search, found many threads with the same issue. Posted my story. You cannot seriously mean that I should read the entire forum and all user issues before installing?

So again, blaming us and TP mod for your issues when you have it all written down everywhere on our forum is not a good thing, and I met you in th very same poor manor as you came in and gave yours to us.

Hey, all I said was that it was "really bad" to have the installation script break the site. If you disagree with that, fine. I can't spend time on this arguing this point. In your case you had a choice. Meet a new user with issues with
a) Helpful advice or even take notice of the issue and do something to remedy it
b) Turn on the arrogance switch blaming the user for the error.

I'm a moderator myself and I know its easy to go for b). However, its usually the wrong approach.

This will be my last posting on this forum. Thanks

/PÃ¥l O.

[IchBin]

Twistah, if you go back and read her first comment you will see that she was not attacking you or laying blame on you. You will see that she laid all the blame on your server config. It was not a personal attack on you.

While you may think there is a problem with the install that screwed up your forum, I can pretty much guarantee that this is not a fault of TP. TP is one of the largest mods made for SMF. This means it makes far more changes to the SMF files than the majority of all the other mods. There is no possible way for us to test a TP install with all the mods that people can possibly use. There is bound to be a conflict at some time or another when you have other mods installed as well. This in combination of servers that aren't setup properly are pretty much 99% of the problems with installs. TP is thoroughly tested when installing to a new SMF install. If TP does not work on that type of install, its usually server config issue. Which are the hardest to trouble shoot, because not everyone knows enough about how servers work.

The two most important things you should have done was 1) Backup your files and database before making ANY changes to your site and 2) Installed TP to a test install that is a copy of your live site.

The above 2 suggestions is something everyone should do. It will save you from being able to recover, and making sure that the install works with your current setup. Sorry we all got off on the wrong foot. Good luck with your site.