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TINYPORTAL/BLOCZONE SERVER ERRORS LATELY

Started by Skal Tura, May 27, 2006, 09:43:13 AM

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Skal Tura

Quote from: gerrymo on May 27, 2006, 04:29:39 PM
So we all get the same problems at the same time? I think not.

Yes, i remember your e-mails. You are quite pissed, and i understand that.

But the thing is, as i said manytimes before, i was unable to reproduce the problems really, i looked into deep, made many tests etc. went thru configs & logs etc. etc.

At first, there was problems, those session verification problems, i fixed those, but after that, i was unable to reproduce that condition, even tho, people was still reporting about that.

I asked many people i know to try & test, and still no errors.

I'm not denying the possibility, just that i was unable to reproduce it. and it seems, no one has the problem anymore, so didn't i fix it or not?

At first, it was server side problem, i never said anything that it wouldn't be, but after i failed to reproduce it (local or remote), i was forced to believe that it was somekind of caching problem at somewhere.

IchBin

Top Notch service Skal. Thank you for taking the time to respond in these situations. If anything arises again and Bjorn is not around, I'll be sure to contact you. Thank you for your patience with us and for working everything out in such a professional matter.

Cheers

anunlike

I agree, well done, very good service. Thank you.

I was thinking TP was going to be down until Bloc got back.

ontap


Excellent, was wonderin who fixed it if bloc was away....

thanks Skal

Skal Tura

Quote from: IchBinâââ,¬Å¾Ã,¢ on May 27, 2006, 07:34:16 PM
Top Notch service Skal. Thank you for taking the time to respond in these situations. If anything arises again and Bjorn is not around, I'll be sure to contact you. Thank you for your patience with us and for working everything out in such a professional matter.

Cheers

No problem, it's very important for me too, you know.
Besides, it was basicly caused by me. (Missing the fact that there will be permission problems when phpSuExec is temporally off and then turned back on).

Quote from: anunlike on May 27, 2006, 08:26:32 PM
I agree, well done, very good service. Thank you.

I was thinking TP was going to be down until Bloc got back.

The problem wasn't with the PHP code, so it was still well within my reach to fix it :)
If it actually would be a bug in website's code, there isn't much i can do, as i don't know the systems "intimately" like those who develop them, it would take hours just to read & comprehend enough code to make the proper adjustments, atleast in most cases.