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Major CRASH!

Started by joelgomez, June 19, 2008, 02:20:18 AM

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joelgomez

I was using SMF with TP and everything sudenly crashed.

When typing the URL to enter to the web site the following error showed up:

"Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later."


By email I received the following warning:

"Suject: Club Radical Off-Road 4x4: SMF Database Error!
There has been a problem with the database!
MySQL reported:"


My web hosting service provider told me:

Hello Joel,

It seems like your SMF script has become corrupt or your settings have changed.

Because it is hard to diagnose the problem without knowing how you set up this forum, I suggest that you re-install the forum from scratch.

If you have any other information that might help, please let us know.

Regards,
Richard


Following the recomendation, I upgraded SMF to 1.1.5. Everything went fine through the upgrade process, but at the end, when typing http://www.radical4x4.com.mx/smf107/index.php i see the following error:

"Unknown column 'a.attachmentType' in 'field list'"

I guess the problem is that TINY PORTAL was ON... and I had no chance to turn it OFF. I do not know if I should upgrade also TINY PORTAL (I do not remember which version was I using), and HOW should I do it.

My site has been down for 72 hours and all my users are calling me to urge me to fix it. If it is a complex solution, I'm willing to pay to someone for qualified and prompt help.

IchBin

You should be seeking help from the SMF site to get your site up and running. Once you've done that, then you can decide which TP you want to install by coming here and reading about whats new, or what you are looking for.

joelgomez

QuoteIt appears that you do need to reinstall TP.

Now your site is up and running, I sugget returning to the thread on TP that IchBin has responded to you on.

http://www.tinyportal.net/index.php?topic=24567.0

IchBin, Tony at SMF says that I should reinstall TP. How can I do it? What version shall I use?

G6Cad

You must use the same version you used before when you broke the site.

How to install you find in our doc section.

joelgomez

Where can I find "TinyPortal v0.8.6 � Bloc"?

Dragooon

Its not available for download because its a old release, but if you disable your blocks, does the error go away?

joelgomez

Dragoon, how can I disable the blocks? I do not have acess to the admin panel. Well, I have acess to nothing!  :-\

Dragooon

PM Me admin/cpanel info and I'll take a look.

Lesmond


Dragooon

@Lesmond, his admin area is not working, it shows a DB error.