TinyPortal

Development => Support => Topic started by: fox0r on February 11, 2010, 03:33:39 AM

Title: Loading Blank Pages
Post by: fox0r on February 11, 2010, 03:33:39 AM
I'm not sure what is going on, if it's an issue with my host or an issue with TP -- I've had SMF installed on this server with no problems before.

I am just running SMF 1.1.11 and TP v 1.  No other mods are installed.  I'm using a theme by Fussilet.com.

What's it is doing is sometimes when I click on a link (or anyone, for that matter) it'll load up a blank page (or in the case of IE, it says something about that it can't find the page, I use FireFox).  It doesn't matter what it is, article, topic, admin panel, etc.  It seems to happen randomly as far as I can tell.

I had one error in my error log (TPModules, smiley thinger) which I searched out here and fixed.  I cleared my log, and no further errors have appeared.

Does anyone have any ideas about what could be going on that's causing my problem?  Thanks.
Title: Re: Loading Blank Pages
Post by: tunkadata on February 11, 2010, 05:31:01 PM
Has TP maybe been down?

Has TP got corrupted somehow through that error?

:)
Title: Re: Loading Blank Pages
Post by: IchBin on February 11, 2010, 05:43:14 PM
It sounds like a host issue if it's happening randomly like that.
Title: Re: Loading Blank Pages
Post by: mc on February 11, 2010, 06:03:17 PM
If it's randomly, then I'd echo IchBin's comments about it being a host issue.

Do you have access to the server error logs?
Title: Re: Loading Blank Pages
Post by: fox0r on February 11, 2010, 08:05:54 PM
I don't, but I could probably get them from my host.  Is there anything specific I should ask him to look for?
Title: Re: Loading Blank Pages
Post by: IchBin on February 11, 2010, 08:12:45 PM
Well there's nothing you can look specifically for other than any errors that appear in the logs. What errors? Who knows, but a host should recognize what an error is, and whether it would affect your site or not. If they won't look for you, ask them for the access and error logs from apache and post them here.
Title: Re: Loading Blank Pages
Post by: fox0r on February 11, 2010, 08:16:39 PM
I asked him to send them to me.  Just have to wait for him to mail me back.

Thanks!
Title: Re: Loading Blank Pages
Post by: mc on February 11, 2010, 08:24:11 PM
You may find your logs are accesible via ftp.

Have a browse around the directories availble via ftp, and look for any called logs or httpd
Title: Re: Loading Blank Pages
Post by: fox0r on February 13, 2010, 02:21:15 AM
http://ootbf.com/stuff/ootbf-error-logs.tar.bz2  <-  Error logs.
Title: Re: Loading Blank Pages
Post by: fox0r on February 13, 2010, 03:06:18 AM
Going through this I see a lot of missing image errors, and a lot of things being pointed to the root directory of ootbf rather than where it should be... Bleh.  Looks like it is time to find a new theme.  But I don't think all that would cause the blank pages like that, would it?
Title: Re: Loading Blank Pages
Post by: fox0r on February 13, 2010, 03:30:26 AM
I wish I could modify, bleh.

There's a few of this type scattered in there, too:

[Thu Jan 28 20:31:23 2010] [error] [client 98.236.160.187] ALERT - canary mismatch on efree() - heap overflow detected (attacker '98.236.160.187', file '/home/jen/ootbf.com/Sources/Load.php', line 1963), referer: http://ootbf.com/index.php?action=register

I've installed a new theme to clear up some of the errors.... One that is actually coded for TP.

Edit:  With the new theme installed it's still doing it. :(
Title: Re: Loading Blank Pages
Post by: Skhilled on February 13, 2010, 08:06:15 AM
Quote(attacker 'xx.xxx.xxx.xxx', file '/home/jen/ootbf.com/Sources/Load.php', line 1963)
I looked up the IP and it is blacklisted by spamhaus. If it is your IP, I suggest that you remove it from this topic to avoid someone using it to do evil deeds.
Title: Re: Loading Blank Pages
Post by: fox0r on February 13, 2010, 04:35:10 PM
It's not mine.
Title: Re: Loading Blank Pages
Post by: Skhilled on February 14, 2010, 04:30:38 AM
Good. It might be someone trying to hack your site. Check to see if it belongs to one of your users. If not, you might want to ban it on the server side.