TinyPortal

General => Chit chat => Topic started by: Inny on May 27, 2009, 03:29:47 PM

Title: Ticket Software
Post by: Inny on May 27, 2009, 03:29:47 PM
I wanted to ask you if anyone knows a ticketing software that allows you to have custom fields.

Basically what i want is something like bugtracker in utility but with ticketing software in mind to handle Applications.

Some might know this kind of software as a help-desk aswell but what i want is more like as a private system with a Ticket Number that is getting issued and you can anytime check it.

Regards,
Inny
Title: Re: Ticket Software
Post by: Ianedres on May 27, 2009, 03:55:04 PM
Bugtracker.NET or Bugzilla may fit your needs...

http://ifdefined.com/bugtrackernet.html

http://www.bugzilla.org

Title: Re: Ticket Software
Post by: Inny on May 27, 2009, 04:17:16 PM
Thanks Ianedres, i will look into them more closely.


I was more interested in something that lets say the "Ticket" is private and quests can only see their ticket if provide ticket number and e-mail. Only admins can see all the tickets.
Title: Re: Ticket Software
Post by: Zetan on May 27, 2009, 04:24:13 PM
My host uses this ticketing software:

http://www.kayako.com/

It probably isn't free though.