TinyPortal
General => Chit chat => Topic started by: Inny on May 27, 2009, 03:29:47 PM
I wanted to ask you if anyone knows a ticketing software that allows you to have custom fields.
Basically what i want is something like bugtracker in utility but with ticketing software in mind to handle Applications.
Some might know this kind of software as a help-desk aswell but what i want is more like as a private system with a Ticket Number that is getting issued and you can anytime check it.
Regards,
Inny
Bugtracker.NET or Bugzilla may fit your needs...
http://ifdefined.com/bugtrackernet.html
http://www.bugzilla.org
Thanks Ianedres, i will look into them more closely.
I was more interested in something that lets say the "Ticket" is private and quests can only see their ticket if provide ticket number and e-mail. Only admins can see all the tickets.
My host uses this ticketing software:
http://www.kayako.com/
It probably isn't free though.