TinyPortal

Development => Support => Installation => Topic started by: Pavs on April 20, 2008, 11:53:29 AM

Title: Submitting Articles - Error
Post by: Pavs on April 20, 2008, 11:53:29 AM
I am testing out the option for users to submit Articles and when it is clicked on it says:

QuoteAn Error Has Occurred!
Unable to load the 'main' template.

Title: Re: Submitting Articles - Error
Post by: Zetan on April 20, 2008, 01:02:40 PM
We need more details, the info we need to start with is in the posting guide.
Title: Re: Submitting Articles - Error
Post by: Pavs on April 20, 2008, 01:18:51 PM
Here is my info, website has private family info so I did not post.

SMF version: 1.1.4
TP version: 1.052
Theme name and version: Web2
Mods installed: Auto Embed Video Clips 2.1.4
Related Error messages: An Error Has Occurred! Unable to load the 'main' template.
Title: Re: Submitting Articles - Error
Post by: G6Cad on April 20, 2008, 03:17:25 PM
Link to site please
Title: Re: Submitting Articles - Error
Post by: Pavs on April 20, 2008, 05:54:33 PM
G6 or ZTN can I PM you a test login and the website?
Title: Re: Submitting Articles - Error
Post by: G6Cad on April 20, 2008, 06:07:46 PM
No, just post a link to your site here, we want to keep the support in the forum so others can benefit from the answers given
Title: Re: Submitting Articles - Error
Post by: Pavs on April 20, 2008, 06:16:30 PM
Ok, I gave this login limited access so on the homepage you will be able to see the add article link and test it out.

website: www.xxxxxxxxx.com


Thanks!
Title: Re: Submitting Articles - Error
Post by: G6Cad on April 20, 2008, 06:34:57 PM
Ah, you meant to post an account, well that had to be made in PM, but at this time we only need the forum link.
I removed the logg in from the post.
Title: Re: Submitting Articles - Error
Post by: G6Cad on April 20, 2008, 06:37:07 PM
Can you set your forum to use Default SMF core theme and Default English language ?
Saw that you have missing textstrings on the frontpage
Title: Re: Submitting Articles - Error
Post by: Pavs on April 20, 2008, 06:48:16 PM
Ok I set to Default SMF core theme, I think it is already set to Default English language though, not sure where I would change that to other than English.

What do you mean by textstrings?
Title: Re: Submitting Articles - Error
Post by: G6Cad on April 20, 2008, 06:53:25 PM
You have a missing textstring in the users block right under the submitt article text string, you see a bullit there, but no string after it.

Can you check so you have all the files correctly added and also the code TP adds to the SMF files ?
You have to do this manually with the help of the manual install instructions in the doc section.
To make sure the TP files are added as they should, extract the tp package on your local PC and then upload them using FTP and make sure every file gets replaced.
Then with help of the modistructions in our docsection, make sure the code edits have been made to the SMF files, if something is missing, add them manually with help of an editor.

Title: Re: Submitting Articles - Error
Post by: Pavs on April 20, 2008, 09:00:10 PM
I thought I would go for a clean install since I have had some issues.

I did a few backups of my database (just in case) backed up all our avatars & attachments. Then I removed the entire site deleted the database and went for a fresh install of smf 1.1.4.

I then installed all the mods again including tinyportal 1.05.

Everything went very good this time with no errors. Looks like everything was automatically updated within the package manager.

Yet when I go into add an Article I still get the same error:

QuoteAn Error Has Occurred!
Unable to load the 'main' template.

Do you think something in the database is corrupt? Everything else is a fresh install. Before creating my database backups I uninstalled all the mods.
Title: Re: Submitting Articles - Error
Post by: IchBin on April 21, 2008, 04:54:41 AM
Don't be afraid to use the search poeple...
http://www.tinyportal.net/index.php?action=bugtracker;sa=bug290
Title: Re: Submitting Articles - Error
Post by: Pavs on April 21, 2008, 05:01:12 AM
Ok I do see that under the Bug Tracker thanks for pointing that area out. But when I click on the link I get this:

QuoteAn Error Has Occurred!
No bug with that ID was found 
Title: Re: Submitting Articles - Error
Post by: Lysyj on April 29, 2008, 12:31:15 PM
Quote from: Pavs on April 21, 2008, 05:01:12 AM
An Error Has Occurred!
No bug with that ID was found 
[/quote]

+1
Title: Re: Submitting Articles - Error
Post by: Ken. on April 29, 2008, 12:40:00 PM
The link works, try clearing your cache.
Title: Re: Submitting Articles - Error
Post by: Lysyj on April 29, 2008, 12:40:57 PM
http://www.tinyportal.net/index.php?action=bugtracker;sa=bug290
Title: Re: Submitting Articles - Error
Post by: ed_m2 on April 29, 2008, 01:26:59 PM
oh no it doesn't ;-)

well not for me anyway... something funny with permissions ?
i can find the bug using the search on bugtracker.. and can see the preview.. but cant follow the link.

(maybe i should submit this as a bug rep)
Title: Re: Submitting Articles - Error
Post by: G6Cad on April 29, 2008, 01:33:02 PM
I dont think you have the permission to see the bug forum the reports leads to ( the link posted)
You can only see the report and the status in the bug tracker.