TinyPortal

Development => Support => Servers & hosts => Topic started by: andimac on December 22, 2007, 07:14:52 PM

Title: Downloads Manager Help
Post by: andimac on December 22, 2007, 07:14:52 PM
Still having problems with the Downloads Manager. I've posted before and no answers.

Using the WEb2 theme.

Any help would be really appreciated.

I cannot upload a 3.07MB file eventhough I have it set to 10,000KB for upload size and the file type is set correctly.

I've spoken to my host and I have a 10MB php upload file limit. Well within the specs.

Is there any way to work out this constant time out thing? That's what's holding it up.

Please help

Andi
Title: Re: Downloads Manager Help
Post by: IchBin on December 22, 2007, 11:52:13 PM
If its timing out, its a host issue. You have a link to a phpinfo page?
Title: Re: Downloads Manager Help
Post by: andimac on December 24, 2007, 04:34:07 PM
Hello Ichbin,

Pardon this but I'm not sure what you mean by a phpinfo page? Is that a particular file?

Andi
Title: Re: Downloads Manager Help
Post by: IchBin on December 24, 2007, 05:08:45 PM
http://www.simplemachines.org/community/index.php?topic=18250.0
Title: Re: Downloads Manager Help
Post by: andimac on December 24, 2007, 07:33:12 PM
Ahh ok. Got it.

Here it is: http://zone.mayancalendarcode.com/zforum/phpinfo.php

- Andi
Title: Re: Downloads Manager Help
Post by: Blue Steel on December 24, 2007, 10:09:12 PM
in your phpinfo settings on your server
Quote
upload_max_filesize   2M   2M

you also need to increase that to the max size you want..

you may also want to increase

Quote
post_max_size   8M   8M

and

Quote
max_execution_time   30   30

Some servers don't allow members to change their php settings in which case you need to contact your server provider to see if they'll change them for you
Title: Re: Downloads Manager Help
Post by: IchBin on December 24, 2007, 10:31:53 PM
As Bluesteel pointed out what I expected, you're host doesn't know what they are talking about. They still have you set at the 2MB limit.
Title: Re: Downloads Manager Help
Post by: Kerry on December 25, 2007, 01:09:47 AM
I've got smf 1.1.2 and tp_097 installed. I think I understand how to  upgrade to 1.14 but I don't know what option to select in my  Package Manager which reads:
Quote4. TinyPortal 0.983   [ Uninstall ] [ List Files ] [ Delete ]

Tip please? Thanks, Kerry
Title: Re: Downloads Manager Help
Post by: andimac on December 25, 2007, 01:51:51 AM
I still have the emails they sent with the file size limits saying 10M I can send those back and ask what gives?

Will follow up. Thanks guys!

Andi
Title: Re: Downloads Manager Help
Post by: IchBin on December 25, 2007, 04:48:29 AM
All you need to do is tell them that the change hasn't been made. Point them to the phpinfo file you posted, and say "Did you really change the max upload to 10? Because it still only says 2 MB. :)
Title: Re: Downloads Manager Help
Post by: G6Cad on December 25, 2007, 08:10:13 AM
Quote from: Kerry on December 25, 2007, 01:09:47 AM
I've got smf 1.1.2 and tp_097 installed. I think I understand how to  upgrade to 1.14 but I don't know what option to select in my  Package Manager which reads:
Quote4. TinyPortal 0.983   [ Uninstall ] [ List Files ] [ Delete ]

Tip please? Thanks, Kerry


First off you can stop hijacking some one elses topics with non related questions to the topic subject.
Second off, you can use the search, or look in the docsection that holds some of the info you need to know.