TinyPortal

Development => Support => Installation => Topic started by: choddychod on May 14, 2007, 02:44:43 PM

Title: Cannot get TP to install
Post by: choddychod on May 14, 2007, 02:44:43 PM
Ive upgraded to SMF 1.1.2, which worked fine.  When I try to install TP through the package manager I just get a white screen with done at the bottom.  If I try to do a manual install I cannot get back onto the forum at all (I have to redo the smf upgrade).

We were running tp 0.85 without problems.

All my files are 777.

Any help much appreciated.
Title: Re: Cannot get TP to install
Post by: tick on May 14, 2007, 02:58:58 PM
Are you installing in the core default theme.  Also are you getting any errors when you try to install.  Please provide as much info as you can to help us help you.   ;)
Title: Re: Cannot get TP to install
Post by: choddychod on May 14, 2007, 03:02:28 PM
Yes, changed it to default theme and put it into administrative mode.

When I do the Package install, it uploads ok, goes through the tests (all pass), then I hit Install Now. All i get is the white page with done at the bottom.  Go back into forum and its not showing as installed.

Title: Re: Cannot get TP to install
Post by: G6Cad on May 14, 2007, 03:10:41 PM
Most likly the same issue as most times.
Eather the files dont have the corect permissions, so even if the installer say GO, the files dont get addedand/or extracted correct.

What you can do now is to download the manual install package from the downloadsection.
Extract the files, and upload them manually to your forum and over write the TP files that there.

Also when you have done this, you need to check the SMF files where TP add or change code in them.
In the doc section you have the document to follow what code to check and where.
Title: Re: Cannot get TP to install
Post by: choddychod on May 14, 2007, 03:14:10 PM
I have done the manual install, changed all the code in all the files (took about 2 hours).  After I run the final file, it says that it has completed but then I no longer have access to the forum.  I have to reinstall the SMF upgrade to get it back on line.

I also chmod 777 all the files in my forum directory before I ran both the manual and the package install.
Title: Re: Cannot get TP to install
Post by: choddychod on May 14, 2007, 04:24:43 PM
Turns out that my FTP wasnt allowing chmod form ftp.

The package has now installed ok.  I see it as installed in the pachages section, but cannot see the block manager????
Title: Re: Cannot get TP to install
Post by: tick on May 14, 2007, 04:25:50 PM
Can you post a link or a screen shot?
Title: Re: Cannot get TP to install
Post by: choddychod on May 14, 2007, 04:36:24 PM
http://forum.middleagedgamers.co.uk (http://forum.middleagedgamers.co.uk)

(https://www.tinyportal.net/proxy.php?request=http%3A%2F%2Fi102.photobucket.com%2Falbums%2Fm103%2Fchoddychod%2Ftiny1.jpg&hash=a6f09fd23e6da5ef0630ec74ec02fab5ac56d69a)

(https://www.tinyportal.net/proxy.php?request=http%3A%2F%2Fi102.photobucket.com%2Falbums%2Fm103%2Fchoddychod%2Ftiny2.jpg&hash=9f6f0c2c94dd474ba7988da5377d53a95e692a77)
Title: Re: Cannot get TP to install
Post by: tick on May 14, 2007, 04:54:11 PM
Go in and check the files via ftp and see if the edits have been made to the files.  You can compare the code with the code in the manual install instructions.  DId you resolve the issues with the permissions.
Title: Re: Cannot get TP to install
Post by: choddychod on May 14, 2007, 05:00:36 PM
Yes, permissions are sorted for ftp, so the package installs ok now.  I will check the files when I get home.

Thanks

Title: Re: Cannot get TP to install
Post by: tick on May 14, 2007, 05:03:57 PM
Ok I will try to keep an eye on this topic.  Post back if you need more help.
Title: Re: Cannot get TP to install
Post by: choddychod on May 14, 2007, 11:06:48 PM
Ok, bit the bullet and scrubbed the old forum and reinstalled SMF.  Worked fine and I could access everything inc admin section.  Uploaded the TP package and installed.  Worked ok, I can see all the blocks now - but cannot now access certain boards on the forum or the admin button.  Just get white screens or "Internet Explorer cannot display the webpage".

I tried putting the English UTF8 file son, but it made no difference.

Title: Re: Cannot get TP to install
Post by: choddychod on May 14, 2007, 11:19:35 PM
The boards that I can get into are the ones with not many posts.   :uglystupid2:
Title: Re: Cannot get TP to install
Post by: tick on May 14, 2007, 11:20:46 PM
pm me with and temp admin acount and i will look at it for you.
Title: Re: Cannot get TP to install
Post by: G6Cad on May 14, 2007, 11:24:50 PM
Tick, try to make a repair of the DB if you have access to the PhPMyadmin.
And then a forum amintenance and see if the boards work.
Title: Re: Cannot get TP to install
Post by: tick on May 14, 2007, 11:28:34 PM
ok.  I havent heard back yet but I will go that a go first if he wants me to fix it.   :)
Title: Re: Cannot get TP to install
Post by: choddychod on May 14, 2007, 11:29:43 PM
Thanks guys but ive sorted it.  Had to raise the memory limit directive in the php.ini, restarted httpd and it all works fine!   ;D

Thanks for all you your help.  
Title: Re: Cannot get TP to install
Post by: tick on May 14, 2007, 11:30:36 PM
Great.  I am glad to hear you got it.  Plus you get the satisfaction of fixing it yourself.   :up: