install from backup not working

[~FS~grizz]

SMF 2.0.15 and TinyPortal 1.3

background:
downgraded hosting service, was told need to move to different server and backup my data for transfer.
backed up database using MyPHPAdmin, used Installatron to backup website
imported database, uploaded zipfile of website backup and extracted

Chrome: blank white page,
Firefox: blank white page,
Android: blank white page,
Edge: This content can't be shown in a frame
There is supposed to be some content here, but the publisher doesn't allow it to be displayed in a frame. This is to help protect the security of any information you might enter into this site.
Try this
Open this in a new window

When I open in a new window, the site displays but very slowly....this website worked when I created backup.
So far I only see that it has something to do with frames and exploring fresh installs with Installatron it seems that by default, backup with Installatron may not have contained all files in folder.

My webhost has no idea and thinks this is SMF or TinyPortal problem....I will post this same at SMF.

[@rjen]

My first suggestion would be core SMF install (or server settings) and not TP.

A link to the forum might be helpful?

[~FS~grizz]

fsclan.org

I have it in maintenance mode and like I said, white screen on all browsers except Edge, comes with prompt to open in new window.
All references to that online are not good and not very helpful, especially considering this worked before backup

[illori]

Code Select Expand

<frame src="http://www.nativespirits.ca/FS-main/" frameborder="0"> for security SMF does not show in frames, remove the frame and it will work fine.

[~FS~grizz]

Thanks, I will look for that - any idea what file it is in?
I downloaded and searched index.php

[illori]

most likely index.php or index.html in the main folder of your website. this is not related to your forum files. i would recommend removing that page completely and putting in an .htaccess redirect to your forum, or move the forum to the main folder and fix your paths.