[PAID] DreamHost

[Xarcell]

I haven't had a problem with thier customer service. It's always been good. Its' thier server issues...

For example: my websites when down everyday, 19 days in a row, for an ahour or 2 and 43 times in a 180 peroid.

They said they just replaced the server. Hopefully everything is resolved. However I'm still getting e-mails saying cannot connect to DB.

They blame it on the software, and SMF blames it on the host.

[akulion]

Are you sure he didn't mean customer service? That's their weakest point.

no the guy was talin about downtime etc

personally never had a problem with their customer support even once

I think im just lucky to be on one of their better servers im guessing

because another one of my friends also hosts with them using nearly the same stuff as me (smf + joomla) and he is always complaining his site is running slow and he gets downtime more often than me too - but then again joomla does run pretty slowly for me everytime ive been to a joomla based site

but with over 120000 customers im sure they must have some pretty awful servers too with porn sites etc eatin up all the resources lol

but hey jsut going off topic a bit here: do you know how 1 on 1 is? is it good? cos they seem to be givin out managed dedicated servers from $99 onwards which sounds like a good deal to me

[Skal Tura]

1on1? i know 1and1, and they are your average enterprise, not that good offerings, not that good customer service, but quite stable servers and hell of a marketing without "trickery"

I can do the same too on special occasions / on promotion basis on managed dedicated servers i mean.

[shameless ad]
Let's say, the celeron box i have for ~84-89âââ,¬Å¡Ã,¬ comes with management if a Tinyportal member with atleast 500 posts (want to utilize this? remind me of this message! lol)

I'll throw the basic configuration, securing, optimizations, regular updates etc.

If needed to Netherlands, atm i can offer approximately the same from there for 75âââ,¬Å¡Ã,¬
[/shameless ad]

[Skal Tura]

Now i'm really get arsed with dreamhost.

They've been bouncing me around constantly, i was the 2nd time on necco, seeing loads as high as 430 (naturally: no websites loaded during those loads, shell was lagging behind minutes, even uptime took a lot of time), and asked for transfer... they transferred me BACK to tequila. Oh yeah, they took a week to do that server change alone...

After which, they shut down one of my websites, because it was "hogging" resources, while in fact, it was hogging bandwidth mainly (video streaming), and was strict on the fact that they won't ever set it back up due to it hogging resources. So, basicly, they denied the right to use what they promise as the specs.

Check out http://www.skaltura.net for my blog entries about it...

For one, i know i ain't going to renew with them when the time comes

Oh, and as i'm writing this, i've been waiting for quite some time for answer why my e-mail forwarders broke on the server transfer... Now i'm not catching any e-mails coming to domains on DH >_<
Fortunately, they all are low priority, and nothing else than spam really comes to those addresses

[G6Cad]

Sounds like you have a hard time SkaI Tura    I really do hope you will get a break soon so you can enjoy being a host, and not just have a hard time with it all the time.

[Skal Tura]

Oh G6 you got it wrong, i've got a dreamhost account because of market study

No way i would resell their space, i would have headaches 24/7/365 with them!

Hosting been fine since the performance problems got solved
Tho, i would prefer to see a lot more revenue(=sales)

[Blunt]

I'm glad I read this thread - I was seriously considering swapping over to DH.  Not any more

[Skal Tura]

I'm glad I read this thread - I was seriously considering swapping over to DH.  Not any more

Wise choice indeed!

And to anyone who wants the feel the pain of using DH: just PM me and i'll create you an account there. (So so so not recommended, so you gotta have a damn good reason the feel that misery & grief they cause)
Oh yeah, forgot to mention, today they've had problems with DNS too (unreported on their status site)

Oh yeah Blunt, checkout my services too, there's a banner on the block on left, or go to http://www.artichost.net
When hosted by me, you can be sure of that my consciousness can't take providing poor services. Ask Bloc if you want

* Skal Tura heads to bed now (midnight here)

[JPDeni]

Skal Tura, I do think you should make it clear that you are a competitor of Dreamhost. Your opinions are still valid, of course, but people ought to be able to decide for themselves whether or not you might have an ulterior motive in posting negative stuff about Dreamhost.

I think that every host has those that like them and those that don't. I like Dreamhost a whole lot. I'm sharing my account with several of my friends and we have had very few problems.

[Skal Tura]

Skal Tura, I do think you should make it clear that you are a competitor of Dreamhost. Your opinions are still valid, of course, but people ought to be able to decide for themselves whether or not you might have an ulterior motive in posting negative stuff about Dreamhost.

I think that every host has those that like them and those that don't. I like Dreamhost a whole lot. I'm sharing my account with several of my friends and we have had very few problems.

If i recall correctly, i've already said in this thread about being a competitor.

Yes, i do have a motive to "blackpaint" them, but infact, i won't need to, they make themselves non-reputable, and there's simply no need or idea to exaggerate.

If you know business well, you should know that exaggerating, lying and blackpainting is simply  BAD BAD BAAAD business, it takes out of my reputability, and that isn't EVER good, even how strongly would the competitor suffer. If it takes out of my pocket, it's never worth it.

If a customer can't think i'm reputable and honest, they won't give me their business, thus, lost customers, lost revenue, lost profits.

Altho, that doesn't mean that i wouldn't be reporting problems more readily
As i said that, i haven't even reported about all the problems, misery and grief they have caused for those sites i've been running there. (All my private websites plus one friend's website which i'm sponsoring, which is going to be transferred to a new server i just acquired this week)


Fortunately, you've been lucky, or run low traffic websites... Try using tens of gigabytes of HDD, and hundreds of gigs transfer per month.
Well, ok, still 2 weeks ago, i was using there 9gb of hdd, and average monthly transfer was 150Gb. This month a little bit more. One day peak 160Gb transfer, 99% static content and they shut the site down... It brought the server down. Oh yeah: it was video streaming. First loads a cached(=static) page containing that video stream. I had setup cache for guests to 60minutes between site updates. So all PHP did was checking do we have fresh cache page, and showing that, a 0.1ms job. Unique visitors, just couple thousands that day, and about 15k pageviews.
So we are still talking about VERY low pageviews & visitors amount. Just lots of BW used.
I noticed that their connection to storage died, and that was the cause, it couldn't handle a little bit of traffic. (160gb/day comes to 1941k/s, so under 2M/s, and 100MBps can handle 10-11M/s, and we are talking about read, modern hdds read about 30-40M/s)

Their infrastructure couldn't survive even one website on a single server using that 2Tb/month. (No, won't bring down other servers, just that particularly)
Only time when it could survive is when you serve static content.