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Author Topic: Support Script , Let users create support tickets , view knowledge base......etc  (Read 6035 times)

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alan s

  • Guest
Came across a nice support script in my web browsing ,Lets you view support requests via a admin panel , edit announcments , articles etc....

Note * its in the beta stages so some of the features in the admin panel dont work , eg. Modules


Demo : http://sog.dylu.com/demo/



I just created a block and used a bit of javascript code to make a popup window

Code: [Select]
<script type="text/javascript">

var newwindow;

function poptastic(url){

newwindow=window.open(url,'name','height=800,width=1000,left=20,top=20,toolbar=no,menubar=no,directories=no,location=no,scrollbars=yes,status=no,resizable=yes,fullscreen=no');

if (window.focus) {newwindow.focus()}

}

</script>
<a href="javascript:poptastic('http://yoursiteurl.com/scriptlocation');">Support</a>

It might be useful if you run a Tech forum that offers support or a hosting company or something like that or even if you didnt need the support ticket feature the knowledge base might be of some use

{zip file attached to post}
« Last Edit: December 17, 2006, 02:16:21 PM by Alan S »

Offline IchBin

  • Friends
  • *
  • Posts: 16231
Looks like fun. But I cant view your block on the left hand side as a guest.

alan s

  • Guest
Ah , Thanks for the heads up IchBin , Fixed now.

cool

  • Guest
hi,
has anyone the zip-file i just see: {zip file attached to post}

alan s

  • Guest
Hm , File must have been deleted when hosts were switched , File reattached to post.

shomazta

  • Guest
damn dis joints old, but I added it to muh site and thought I'd hit this page up with a graphic I made for the support, ie if you want it to popup in a new window but don't just want text =P


-------
i can make you a custom one if you'd prefere =)