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Support Script , Let users create support tickets , view knowledge base......etc

Started by alan s, August 17, 2006, 11:00:06 PM

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alan s

Came across a nice support script in my web browsing ,Lets you view support requests via a admin panel , edit announcments , articles etc....

Note * its in the beta stages so some of the features in the admin panel dont work , eg. Modules

Demo :

I just created a block and used a bit of javascript code to make a popup window

<script type="text/javascript">

var newwindow;

function poptastic(url){,'name','height=800,width=1000,left=20,top=20,toolbar=no,menubar=no,directories=no,location=no,scrollbars=yes,status=no,resizable=yes,fullscreen=no');

if (window.focus) {newwindow.focus()}


<a href="javascript:poptastic('');">Support</a>

It might be useful if you run a Tech forum that offers support or a hosting company or something like that or even if you didnt need the support ticket feature the knowledge base might be of some use

{zip file attached to post}


Looks like fun. But I cant view your block on the left hand side as a guest.

alan s


alan s

Hm , File must have been deleted when hosts were switched , File reattached to post.


damn dis joints old, but I added it to muh site and thought I'd hit this page up with a graphic I made for the support, ie if you want it to popup in a new window but don't just want text =P

i can make you a custom one if you'd prefere =)