TinyPortal

Development => Block Codes => Topic started by: alan s on August 17, 2006, 04:00:06 PM

Title: Support Script , Let users create support tickets , view knowledge base......etc
Post by: alan s on August 17, 2006, 04:00:06 PM
Came across a nice support script in my web browsing ,Lets you view support requests via a admin panel , edit announcments , articles etc....

Note * its in the beta stages so some of the features in the admin panel dont work , eg. Modules


Demo : http://sog.dylu.com/demo/



I just created a block and used a bit of javascript code to make a popup window

Code: [Select]
<script type="text/javascript">

var newwindow;

function poptastic(url){

newwindow=window.open(url,'name','height=800,width=1000,left=20,top=20,toolbar=no,menubar=no,directories=no,location=no,scrollbars=yes,status=no,resizable=yes,fullscreen=no');

if (window.focus) {newwindow.focus()}

}

</script>
<a href="javascript:poptastic('http://yoursiteurl.com/scriptlocation');">Support</a>

It might be useful if you run a Tech forum that offers support or a hosting company or something like that or even if you didnt need the support ticket feature the knowledge base might be of some use

{zip file attached to post}
Title: Re: Support Script , Let users create support tickets , view knowledge base......etc
Post by: IchBin on August 17, 2006, 08:04:16 PM
Looks like fun. But I cant view your block on the left hand side as a guest.
Title: Re: Support Script , Let users create support tickets , view knowledge base......etc
Post by: alan s on August 18, 2006, 06:32:33 AM
Ah , Thanks for the heads up IchBin , Fixed now.
Title: Re: Support Script , Let users create support tickets , view knowledge base......etc
Post by: cool on December 17, 2006, 01:47:33 PM
hi,
has anyone the zip-file i just see: {zip file attached to post}
Title: Re: Support Script , Let users create support tickets , view knowledge base......etc
Post by: alan s on December 17, 2006, 02:16:59 PM
Hm , File must have been deleted when hosts were switched , File reattached to post.
Title: Re: Support Script , Let users create support tickets , view knowledge base......etc
Post by: shomazta on April 26, 2007, 07:33:07 PM
damn dis joints old, but I added it to muh site and thought I'd hit this page up with a graphic I made for the support, ie if you want it to popup in a new window but don't just want text =P

(https://www.tinyportal.net/proxy.php?request=http%3A%2F%2Fi10.tinypic.com%2F33p4xtj.gif&hash=f1327fea9be74144583637ed53e678e27c53b3cc)
-------
i can make you a custom one if you'd prefere =)